The conditions provided in this agreement govern and apply to all registered users (hereinafter referred to as “Client” or “Investor”).
Last Updated: February 2019.
When you use indexfxprotrade Services, we collect information sent to us through your computer, mobile phone, or other access devices. This information may include your device information including, but not limited to, device name and type, operating system, and standard web log information, such as your browser type, traffic to and from our site, and the pages you accessed on our website. indexfxprotrade does not intentionally collect information from or about any individual who is under 13 years old.
If you create an account or use indexfxprotrade Services, we may collect the following types of information:
. Contact information - your name, email, and other similar information that you link to your indexfxprotrade Account or input when you use indexfxprotrade Services. If you do not use the indexfxprotrade Service, you may opt out of providing this information.
. When you use indexfxprotrade Services, we collect information about your transactions and/or your other activities on our website and we may continuously collect information about your computer, mobile device, or other access devices for fraud prevention purposes, to monitor for possible breach of your indexfxprotrade Account, and to identify any malicious software or other activity that may harm indexfxprotrade or its users.
. Finally, we may collect additional information you may disclose to our customer support team.
We store and process your personal and transactional information, including payment information, where indexfxprotrade facilities or our service providers are located, in the United Kingdom, and we protect it by maintaining physical, electronic, and procedural safeguards in compliance with applicable laws. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfil their job responsibilities.
We store our customer's personal information securely throughout the life of the customer's indexfxprotrade Account. indexfxprotrade will retain your personal information for a minimum of two years or as necessary to comply with our legal obligations or to resolve disputes.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
. Provide indexfxprotrade Services and customer support you request;
. Process transactions and send notices about your transactions;
. Resolve disputes and troubleshoot problems;
. Customize, measure, and improve indexfxprotrade Services and the content and layout of our website and applications; and
. Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences.
indexfxprotrade processes supported Cryptocurrency according to the instructions received from its users. A transaction is not complete while it is in a pending state and will not be included in your indexfxprotrade Account balance.
We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission.
We will never sell or rent your personal information to third parties.
Any communications we send to you will either be related to your account or will be related to indexfxprotrade services.
We may share your personal information with:
. Companies or other entities that purchase indexfxprotrade assets pursuant to a court-approved sale under U.K. Bankruptcy law;
. Other third parties with your consent or direction to do so.
Before indexfxprotrade shares your information with any third party that is not acting as an agent to perform tasks on behalf of and under the instructions of indexfxprotrade, indexfxprotrade will enter into a written agreement requiring that the third party provide at least the same level of privacy protection as required hereunder.
In general, we will notify you of material changes to this policy by updating the last updated date at the top of this page, and we will provide you with explicit notice of material changes as required by law. We recommend that you visit this page frequently to check for changes.
You are entitled to review, correct, or amend your personal information, or to delete that information where it is inaccurate and you may do so at any time by logging in to your account. This right shall only be limited where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of persons other than you would be violated.
If you have questions or concerns regarding this policy, or if you have a complaint, you should first contact us, by emailing email@example.com.